A user has forgotten their password, how do I reset it?
Go to Users > Manager Users
Select the user who has forgotten their password, then click the Change Password button.
Click OK to the prompt if you have selected the correct user.
The automatically generated password will be displayed.
Enter the new password for the user, confirm it, then click OK.
Give the new password to the the user. They will need use this password to log in, however can change it once logged in if they choose.