close

PS Stockbook

Socket Error

Summary

I am receiving a "Socket Error 10060" (numbers may differ) when trying to backup up to or restore from Data Warehouse, how do I fix this? 

 

Detailed Description

1. Ensure you are on the latest version. You can do this by going in Stockbook to Help > About. The version number is at the top of the window

2. Check your anti-virus. Add Stockbook as an exception or disable while trying to use Data Warehouse. You can do an internet search on how to do this.

3. If neither of the above options work please contact Practical Systems on 1800 624 688. 

Was this helpful?

Not helpful ( ) Very helpful