How do I report a pay run via Single Touch Payroll
Please refer to Single Touch Payroll Help for details on the sections of the Single Touch Payroll area.
You will be prompted to sign a declaration that the information you are submitting is true and correct, and that you are authorised to report this information. The declaration is signed with the user information you used to log into Cashbook (your username and unique user identification).
As the information you will be submitting is shown beforehand, it is your responsibility to ensure that the displayed employee information is accurate. If you believe Cashbook has not calculated the correct employee year-to-date figures (on the Payment Summary and Deductions & Allowances tabs) or the employer period totals are incorrect (on the Submission) tab, please contact the Practical Systems Support team.
If you have configured your Cashbook user account with your SuperChoice login details, you should receive a confirmation that the pay event has been lodged. Otherwise you will be prompted to enter your SuperChoice details.
If there are any initial errors, they will be reported to you immediately and the payroll event will not be processed.
Once the report has been lodged, you can view the status of the report by clicking on the Event History button. You can also view the status of any of your reports by logging in to the SuperChoice portal.
In most cases, you should receive a final update to each payroll event within 5 minutes, but in rare cases it may take up to 72 hours. Cashbook will continue to check for updates in the background while you work, and will alert you should any errors be reported back.